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ServiceFactor

ServiceFactor is a cloud-based Service and Project Management software built for contractors. It simplifies job scheduling, technician management, inventory tracking, and payment processing. Developed by Team Management Systems, Inc., a trusted industry leader since 1991, ServiceFactor enhances efficiency for HVAC, plumbing, and service businesses.

4.6

Software Info

Pricing

Score

Alternatives

ServiceFactor Overview

ServiceFactor is a cloud-based Service and Project Management software designed for contractors by contractors. It enables seamless job scheduling, technician activity management, inventory tracking, customer record updates, and payment processing—all from the field or office. Developed by Team Management Systems, Inc., a leader in service and project management software since 1991, ServiceFactor streamlines operations, improving efficiency and profitability. Whether you’re in HVAC, plumbing, or another service industry, ServiceFactor helps optimize workflows, enhance customer satisfaction, and boost technician productivity. Its intuitive interface and real-time data access empower businesses to make informed decisions, ensuring smooth day-to-day operations.

ServiceFactor Pricing Overview

ServiceFactor Score

Smyte Score

4.6 Number of Reviews 7

Smyte Score

The Smyte Score is a weighted average from leading review sites across the web.

100+ reviews for Software Name

Pros

Exceptional Customer Support:
Users consistently praise ServiceFactor’s customer support for being responsive and accommodating, often implementing user suggestions to improve the software.

User-Friendly Interface:
The software is noted for its ease of use, enabling quick adoption by technicians and office staff alike.

Customizable Features:
ServiceFactor allows businesses to tailor the software to their specific needs, enhancing operational efficiency.

Cons

Limited Advanced Features:
Some users feel that ServiceFactor lacks certain advanced functionalities found in other software packages.

Form Creation Challenges:
There are reports of difficulties in creating custom forms, indicating a need for additional training or feature enhancements.

Scheduling Rigidity:
Some users have found the scheduling options to be somewhat rigid, making it challenging to assign certain functions or areas for technicians, especially for multifunctional work.

** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.

FAQs

1. What industries is ServiceFactor designed for?

ServiceFactor is tailored for residential and commercial service and project management businesses, including HVAC, plumbing, electrical, and mechanical contracting industries.

2. Does ServiceFactor offer mobile access?

Yes, ServiceFactor provides mobile applications for both Android and iOS platforms, allowing technicians and staff to access the system from the field.

3. What kind of customer support does ServiceFactor provide?

ServiceFactor offers multiple support channels, including chat, email/help desk, phone support, and FAQs/forums.

4. Is training available for new users of ServiceFactor?

Yes, ServiceFactor provides various training options, such as in-person sessions, live online training, and video tutorials.

5. Does ServiceFactor integrate with other software?

ServiceFactor integrates with QuickBooks Online, facilitating seamless financial and accounting operations.

ServiceFactor

4.6

Software Info

Pricing

Score

Alternatives

ServiceFactor Overview

Software Details

Features

ServiceFactor Pricing Overview

ServiceFactor Score

Smyte Score

4.6

Number of Reviews 7

Smyte Score

100+ reviews for Software Name

Pros

Cons

FAQs

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EstiFlex

Sales Builder Plus

CoreLogic Restoration CRM

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