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Sera

Sera is a Field Service Management software that helps HVAC, plumbing, and electrical businesses boost profitability and efficiency. With automated scheduling, financial insights, and real-time job tracking, Sera streamlines operations, reduces chaos, and increases net profits by 52% while improving technician efficiency by 90%.

4.3

Software Info

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Sera Overview

Sera is a full-suite Field Service Management software designed to help small to mid-sized HVAC, plumbing, and electrical businesses maximize profits and reduce operational chaos. With an automated Admin Portal, an industry-first Customer Hub, and an intuitive Tech App, Sera streamlines scheduling, job tracking, and financial insights. It enables contractors to focus on high-value tasks, train new staff efficiently, and reduce reliance on key employees. By identifying financial gaps, optimizing workflows, and improving job time efficiency, Sera’s clients see an average net profit increase of 52% and a 90% boost in technician efficiency within six months of implementation.

Sera Pricing Overview

Sera Score

Smyte Score

4.3 Number of Reviews 73

Smyte Score

The Smyte Score is a weighted average from leading review sites across the web.

100+ reviews for Software Name

Pros

Ease of Use:
Users appreciate Sera’s intuitive and user-friendly interface, which simplifies navigation and reduces the learning curve.

Automated Job Mapping:
The automatic mapping and consolidation of jobs streamline operations, saving time for users.

Customer Support:
Sera’s customer support is highly praised for its responsiveness and effectiveness in assisting users.

Cons

Limited Multi-Tasking:
Some users find it challenging to perform multiple tasks simultaneously within the platform, requiring them to navigate back and forth between sections.

Data Migration Issues:
There are concerns about the inability to carry over information from previous systems, leading to time-consuming dual usage during transitions.

Complex Navigation:
The presence of numerous tabs can occasionally cause confusion among users, complicating the user experience.

** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.

FAQs

1. What industries does Sera cater to?

Sera is designed for small to mid-sized HVAC, plumbing, electrical, and other home service residential contractors.

2. Does Sera offer a mobile application?

Yes, Sera provides a mobile app compatible with iOS devices, allowing technicians to access job details and updates on the go.

3. What kind of customer support is available?

Sera offers comprehensive support, including email/help desk assistance, FAQs/forums, a knowledge base, phone support, chat, and 24/7 live representative availability.

4. Is there a free trial or version of Sera available?

No, Sera does not offer a free trial or free version. Access to the platform requires a subscription.

5. What integrations does Sera support?

Sera integrates with various platforms, including QuickBooks Online, Zapier, CallRail, pulseM, and Global Payments Integrated, enhancing its functionality and adaptability to different business needs

Sera

4.3

Software Info

Pricing

Score

Alternatives

Sera Overview

Software Details

Features

Sera Pricing Overview

Sera Score

Smyte Score

4.3

Number of Reviews 73

Smyte Score

100+ reviews for Software Name

Pros

Cons

FAQs

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