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SendWork is a field service management platform that streamlines operations for contractors and service businesses. It offers scheduling, invoicing, client management, and team collaboration via a mobile app. Users can send estimates, accept various payments, and manage jobs with GPS tracking. A free client app enhances customer engagement. Available for $19.99/month with a 14-day free trial.
The Smyte Score is a weighted average from leading review sites across the web.
Ease of Use:
Users appreciate SendWork’s intuitive interface, which simplifies scheduling, invoicing, and client communication. The platform’s user-friendly design enhances efficiency and reduces administrative workload.
Multiple Payment Options:
SendWork supports various payment methods, including credit cards, Venmo, Cash App, Zelle, PayPal, wire transfers, checks, and ACH payments. This flexibility allows businesses to accommodate diverse client preferences and streamline payment processing.
Client Communication Features:
The platform offers a free client app that enables clients to schedule, book, and pay directly through the app. Additionally, it supports voice, video, and bilingual chat, enhancing customer engagement and satisfaction.
Limited Vendor Adoption:
Some users have noted that while SendWork is growing, it would be beneficial if more vendors were using the platform to increase its utility and network effect.
Mobile App Dependency:
The platform’s functionality is optimized for mobile use, and some users have expressed a preference for more vendors to adopt the mobile application to fully leverage its features.
Feature Limitations:
A few users have mentioned that certain features could be enhanced or expanded to better meet their specific business needs.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.