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SalonIQ is a UK-based salon management software offering features like a client booking app with loyalty rewards, Treatwell integration, and GDPR-compliant consultation forms. With over 20 years of industry experience, it ensures businesses retain full ownership of their client data.
The Smyte Score is a weighted average from leading review sites across the web.
User-Friendly Interface:
Customers appreciate SalonIQ’s intuitive design, making it easy to navigate and operate, even for those less tech-savvy.
Comprehensive Feature Set:
Users value the extensive range of features, including client booking, stock control, and marketing tools, which effectively support business operations.
Responsive Customer Support:
The support team is praised for their prompt and helpful responses, providing excellent training and ongoing assistance.
Data Manipulation Limitations:
Some users find bulk data editing cumbersome, as the system requires item-by-item adjustments, which can be time-consuming.
Cloud-Based Data Ownership Concerns:
A few customers express concerns about data ownership and control when using a cloud-based system, feeling they don’t fully own their data.
Minor System Glitches:
Some users report occasional minor issues, such as default date settings during booking, which can cause inconvenience.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.