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Salesforce Maps

Salesforce Maps is a CRM-based sales and service mapping solution that optimizes routes, territories, and field operations. It enables data-driven prospecting, real-time updates, and automated record-keeping, helping businesses save time and maximize efficiency in sales, service, and workforce management.

4.3

Software Info

Pricing

Score

Alternatives

Salesforce Maps Overview

Salesforce Maps is a location intelligence solution designed to enhance sales and service operations within the Salesforce CRM. It empowers field teams with route optimization, territory management, and real-time updates, ensuring more efficient customer engagement. By visualizing customer data, Salesforce Maps helps businesses make smarter prospecting decisions and streamline account planning while on the go. The platform automates record-keeping tasks, saving hours in planning, administration, and drive time. With live location tracking and AI-driven insights, Salesforce Maps boosts productivity, reduces inefficiencies, and enhances field service execution, making it an essential tool for businesses managing mobile workforces.

Salesforce Maps Pricing Overview

Salesforce Maps Score

Smyte Score

4.3 Number of Reviews 499

Smyte Score

The Smyte Score is a weighted average from leading review sites across the web.

100+ reviews for Software Name

Pros

Enhanced Data Visualization:
Users appreciate Salesforce Maps for its ability to automatically geolocate records and provide analytical tools such as heatmaps, routing, and clustering, which help identify trends and patterns easily.

Seamless Integration:
The platform integrates smoothly with Salesforce, making it easy to implement and enhancing daily planning and scheduling tasks.

Responsive Customer Support:
Users commend Salesforce Maps for its readily available customer support, which effectively addresses queries and issues.

Cons

Connectivity Issues:
Some users have experienced occasional connectivity problems, which can disrupt workflow and require troubleshooting.

Learning Curve:
Due to its comprehensive features, new users may face a learning curve when navigating and fully utilizing Salesforce Maps.

Cost Considerations:
The pricing structure may be a concern for smaller businesses, as the per-user, per-month cost can add up, especially when opting for advanced features.

** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.

FAQs

1. What is Salesforce Maps?

Salesforce Maps is a location-based intelligence tool that integrates with Salesforce CRM to help businesses visualize critical data, optimize field operations, and drive revenue growth through features like route optimization and territory management.

2. How does Salesforce Maps integrate with Salesforce CRM?

Salesforce Maps seamlessly integrates with Salesforce CRM, allowing users to visualize customer records on interactive maps, optimize routes, and automate scheduling directly within the CRM platform.

3. What industries benefit from using Salesforce Maps?

Industries such as financial services, healthcare, life sciences, technology, manufacturing, and government utilize Salesforce Maps to streamline field operations and enhance customer engagement.

4. Is there a mobile application for Salesforce Maps?

Yes, Salesforce Maps offers mobile access, enabling field teams to access saved routes, layers, and perform check-ins/check-outs of appointments on-the-go.

5. Does Salesforce Maps offer a free trial?

Salesforce Maps does not offer a free trial. Interested businesses should contact Salesforce directly to discuss their specific needs and explore the best solution.

Salesforce Maps

4.3

Software Info

Pricing

Score

Alternatives

Salesforce Maps Overview

Software Details

Features

Salesforce Maps Pricing Overview

Salesforce Maps Score

Smyte Score

4.3

Number of Reviews 499

Smyte Score

100+ reviews for Software Name

Pros

Cons

FAQs

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EstiFlex

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CoreLogic Restoration CRM

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