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Ruby Receptionists

Ruby Receptionists offers virtual receptionist services for small businesses, including call answering, appointment scheduling, lead capture, payment collection, and outbound calls. Its proprietary technology provides seamless integration with tools like Zapier and Clio, helping businesses enhance communication and save time.

4.1

Software Info

Pricing

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Ruby Receptionists Overview

Ruby Receptionists provides virtual receptionist services to help small businesses manage customer calls and communication. Ruby’s team answers, screens, and transfers calls, takes messages, schedules appointments, collects payments, captures leads, and makes outbound calls on your behalf. Supported by proprietary technology, Ruby ensures your business appears as though it has a seamless, in-house receptionist team. With the Ruby app and dashboard, you can manage call handling, track usage, and integrate with tools like Zapier, Clio, and Grasshopper. With over 20 years in business and more than 15,000 customers, Ruby is the top choice for small businesses looking to streamline communication and enhance customer service.

Ruby Receptionists Pricing Overview

Ruby Receptionists Score

Smyte Score

4.1 Number of Reviews 9

Smyte Score

The Smyte Score is a weighted average from leading review sites across the web.

100+ reviews for Software Name

Pros

24/7 Live Call Answering:
Ruby ensures that every caller reaches a live, helpful person promptly, enhancing customer satisfaction.

Appointment Scheduling:
The platform integrates with your existing calendar system to schedule appointments seamlessly, preventing double bookings and enhancing client satisfaction.

Lead Qualification and Intake:
Ruby captures potential new customers, screens out unwanted calls, and qualifies leads, ensuring that only valuable opportunities are forwarded to you.

Cons

Cost:
ome users have reported that Ruby’s services are more expensive compared to competitors, with charges such as $650 per month for 200 minutes.

Limited Integration:
While Ruby integrates with tools like Zapier and Clio, some users have expressed a desire for more integration options to suit their specific business needs.

Service Limitations:
Certain users have noted that Ruby’s services may not fully replace an in-house receptionist, as they may not handle all types of calls or tasks.

** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.

FAQs

1. How can I get started with your service?

Simply call 844-311-7829, visit the ‘Get Started’ page, or email hello@ruby.com.

2. Where are you located?

Ruby’s headquarters are in Portland, Oregon, with employees working remotely in 13 states, including Oregon, Washington, Missouri, Kansas, Texas, and Arizona.

3. Who is answering my phone and website chats?

Ruby’s team consists of U.S.-based receptionists trained to represent your business professionally.

4. What services do your receptionists provide?

Ruby’s receptionists can answer and connect calls, take messages, screen for solicitors, answer common caller questions, and gather basic caller information.

5. What are your operating hours?

Ruby operates 24/7, ensuring that your calls are answered at any time.

Ruby Receptionists

4.1

Software Info

Pricing

Score

Alternatives

Ruby Receptionists Overview

Software Details

Features

Ruby Receptionists Pricing Overview

Ruby Receptionists Score

Smyte Score

4.1

Number of Reviews 9

Smyte Score

100+ reviews for Software Name

Pros

Cons

FAQs

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