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Rock Gym Pro is a flexible management software for high-volume activity facilities, such as climbing gyms. It supports member management, online booking, waiver handling, and reporting, tailored for gyms with recurring memberships and drop-ins. Built by a nimble U.S. team, Rock Gym Pro is trusted by hundreds for streamlined operations.
The Smyte Score is a weighted average from leading review sites across the web.
Comprehensive Feature Set:
Users appreciate Rock Gym Pro’s extensive range of features, including membership management, point-of-sale (POS) integration, online booking, and advanced reporting, which streamline various gym operations.
User-Friendly Interface:
The software is noted for its intuitive design, making it easy for staff to navigate between different functions such as data entry, check-in, POS, and calendar management.
Responsive Customer Support:
Users commend the prompt and helpful customer service, which enhances the overall user experience and assists in resolving issues efficiently.
Outdated User Interface:
Some users feel that the graphical user interface (GUI) is not visually appealing and could benefit from modernization, despite its functional effectiveness.
Learning Curve for New Users:
Due to the software’s comprehensive features, new users may require time to become fully proficient, necessitating thorough training to utilize all functionalities effectively.
Occasional Technical Issues:
A few users have reported minor technical glitches, such as network-related problems affecting waiver stations or Wi-Fi connectivity, which can disrupt operations.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.