Home > Salon Software > RETAINOO
RETAINOO is a cloud-based salon management software with a personalized app for clients, owners, managers, and staff. Key features include online booking, automated notifications, custom loyalty programs, inventory management, point-of-sale, in-app marketing, and powerful Listings & Reviews to enhance online presence.
The Smyte Score is a weighted average from leading review sites across the web.
User-Friendly Interface:
Users appreciate the easy-to-navigate platform and personalized app views for clients, staff, and owners, making it simple to manage salon operations.
Comprehensive Features:
RETAINOO combines multiple functionalities such as appointment scheduling, inventory management, point of sale, and in-app marketing, all in one platform, making it an all-in-one solution.
Customer Engagement Tools:
Users like the built-in loyalty program, automated notifications, and in-app texting, which help salons improve customer retention and engagement.
Limited Customization Options:
Some users feel that there is limited flexibility in customizing certain features, such as the design of promotional materials or some aspects of the booking process.
Learning Curve:
A few users have reported that there is a bit of a learning curve when first using the platform, especially for those who are not familiar with salon management software.
Occasional Technical Issues:
Some users have mentioned experiencing occasional glitches or downtime with the software, which can disrupt operations if not addressed quickly.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.