Home > Spa Software > Request
Request is a cloud-based booking tool for salons and barbershops, offering 24/7 scheduling, a free mini website, payment processing, Google Reviews collection, video consultations, and SMS reminders—all with no monthly fees. The platform ensures easy setup and exceptional support.
The Smyte Score is a weighted average from leading review sites across the web.
User-Friendly Interface:
Customers appreciate the simplicity and ease of use of Request’s platform, which streamlines the booking process for both businesses and clients.
Responsive Customer Support:
Users commend the prompt and helpful support team, noting that assistance is readily available via text or email, facilitating a smooth setup and ongoing experience.
Cost-Effective Pricing Model:
The absence of monthly fees and the pay-per-booking structure are highlighted as significant advantages, offering financial flexibility and value for money.
Limited Customization Options:
Some users may find that the platform lacks advanced customization features to tailor the booking experience to their unique business needs.
Scalability Concerns:
While suitable for smaller businesses, Request may require additional functionalities for larger enterprises or businesses with complex operational needs.
Reliance on Pay-Per-Booking Model:
The pay-per-booking structure could lead to higher costs for businesses with a high volume of monthly bookings, especially compared to platforms with flat-rate pricing.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.