Home > Scheduling Software > QXpress
QXpress is a job scheduling platform designed for field service contractors using QuickBooks. It enables collaboration and efficient scheduling for improved customer satisfaction. However, the product is no longer sold by the vendor, so alternative solutions may need to be considered for continued use.
The Smyte Score is a weighted average from leading review sites across the web.
Ease of Use:
Users found the platform easy to navigate and appreciated its user-friendly scheduling system.
Integration with QuickBooks:
The software was initially valued for syncing effectively with QuickBooks, streamlining invoicing and job costing.
Scheduling & Billing:
The scheduling feature worked well for managing clients, and the billing process was simple once set up.
QuickBooks Compatibility:
Some users experienced issues when QXpress stopped syncing with newer versions of QuickBooks, causing workflow disruptions.
Customer Support:
Several users reported poor customer service and unresponsive communication from the company.
Poor Transparency and Billing Issues:
There were complaints about unclear billing practices and difficulty canceling contracts, leading to negative user experiences.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.