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PROMYS

PROMYS is an integrated CRM, PSA, and HelpDesk solution built for IT, MSP, Security, and Telecom providers. It streamlines workflows by linking CRM, quoting, project management, helpdesk, invoicing, and reporting into one platform. Designed for 10-2000 employees, PROMYS boosts efficiency, cash flow, and resource utilization.

4.7

Software Info

Pricing

Score

Alternatives

PROMYS Overview

PROMYS is a fully integrated CRM, PSA, HelpDesk, and workflow solution designed for IT, MSP, Audio-Visual, Security, Telecom, and Building Management System (BMS) solution providers. Ideal for businesses with 10 to 2000 employees, PROMYS offers a seamless platform that connects CRM, quoting, project management, resource scheduling, invoicing, helpdesk, client inventory, and KPI reporting into a unified system. The solution streamlines operations, improves cash flow, and enhances resource utilization, allowing businesses to efficiently manage sales, service, and support. With intuitive features and powerful analytics, PROMYS delivers a robust automation platform that simplifies workflows and drives profitability.

Features

Integrated CRM and Quoting

Project Management and Resource Scheduling

HelpDesk and Ticketing System

Time and Expense Tracking with Billing

PROMYS Pricing Overview

PROMYS Score

Smyte Score

4.7 Number of Reviews 41

Smyte Score

The Smyte Score is a weighted average from leading review sites across the web.

100+ reviews for Software Name

Pros

Enhanced Visibility and Control:
Users appreciate the improved visibility and control over business operations, leading to better profitability management.

Integrated Platform:
The seamless integration of CRM, quoting, project management, and helpdesk functions reduces the need for multiple disconnected systems, streamlining workflows.

Responsive Support Team:
The PROMYS support team is noted for being very responsive, assisting users effectively during implementation and ongoing use.

Cons

Implementation Duration:
Some users have reported that the installation and implementation process took longer than expected.

Learning Curve:
Due to its comprehensive features, there can be a learning curve for new users to fully utilize all functionalities.

Customization Limitations:
A few users have expressed a desire for more customization options to tailor the software to their specific needs.

** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.

FAQs

1. Is there a free trial available for PROMYS?

Yes, PROMYS offers a free trial period for potential users to explore its features and assess suitability for their organization’s needs.

2. What types of organizations benefit most from PROMYS?

PROMYS is designed to serve IT, MSP, Audio Visual, and Physical Security solution providers ranging from 10 to 2000 users, providing scalable solutions for various professional services automation needs.

3. Does PROMYS support mobile access?

Yes, PROMYS offers mobile applications for both iOS and Android devices, allowing users to access the platform on-the-go.

4. What kind of support does PROMYS provide?

PROMYS provides support through various channels, including chat, email/help desk, and phone support, ensuring users have access to assistance when needed.

5. Does PROMYS integrate with other software applications?

Yes, PROMYS offers integrations with several third-party applications, including Google Calendar, Microsoft Outlook, QuickBooks Online Advanced, Sage 50cloud Accounting, and NinjaOne, enhancing its functionality within existing workflows.

PROMYS

4.7

Software Info

Pricing

Score

Alternatives

PROMYS Overview

Software Details

Features

PROMYS Pricing Overview

PROMYS Score

Smyte Score

4.7

Number of Reviews 41

Smyte Score

100+ reviews for Software Name

Pros

Cons

FAQs

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Fexillon

Geo

BlueBox

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