Home > Field Service Management Software > Prism Visual Software
Prism Visual Software develops ServQuest, an all-in-one solution for route accounting, scheduling, dispatch, and delivery management. Used by businesses in distribution and field service, ServQuest integrates with back-office systems and handles order processing, route scheduling, invoicing, inventory, and customer communication.
The Smyte Score is a weighted average from leading review sites across the web.
Comprehensive Integration:
Prism Visual Software integrates seamlessly with most accounting systems, ensuring efficient data flow between field operations and back-office functions. ​
Extensive Feature Set:
The platform offers a wide range of modules, including order processing, route scheduling, field service management, inventory tracking, customer communication, invoicing, and payment processing, catering to various operational needs. ​
Scalability:
Prism Visual Software is utilized by both large and small companies across different industries, managing over 900,000 routes and processing millions of invoices, demonstrating its capability to scale with business growth.
User Experience:
Some users have reported that the software’s interface can be complex and may require a learning curve, potentially impacting initial user adoption.​
Customer Support:
There have been concerns regarding the responsiveness and effectiveness of customer support, with some users experiencing delays in issue resolution.​
Pricing Transparency:
Prism Visual Software does not publicly disclose pricing information, making it challenging for potential customers to assess affordability without direct engagement with the vendor.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.