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Practice Better is an all-in-one practice management and EHR platform for health and wellness professionals. It consolidates booking, billing, telehealth, charting, and client engagement into a single system, enhancing efficiency and client support. The platform also facilitates online programs and courses.
The Smyte Score is a weighted average from leading review sites across the web.
Comprehensive All-in-One Solution:
Users appreciate that Practice Better offers scheduling, payment processing, telehealth, and client management all in one platform, making it highly convenient and reducing the need for multiple tools.
Ease of Use and Intuitive Interface:
The platform is praised for its user-friendly design, allowing both practitioners and clients to navigate easily without extensive training.
Strong Customer Support:
Many reviewers highlight the responsive and helpful customer service team, noting that issues are resolved quickly and efficiently, which enhances the user experience.
Technical Issues with Telehealth:
Some users experience challenges with video call reliability and find the troubleshooting process repetitive and unhelpful at times.
Limited Customization in Certain Areas:
Aesthetic aspects such as layout design and resource library customization could be improved, with users wanting more flexibility in these features.
Integration Limitations:
The platform lacks integrations with some widely used tools like specific dispensaries and insurance billing systems, which can be a drawback for practitioners needing these capabilities.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.