PinPoint Scheduling
4.80
PinPoint Scheduling Overview
Features
PinPoint Scheduling Pricing Overview
PinPoint Scheduling Score
Smyte Score
4.80
Number of Reviews 4
Smyte Score
The Smyte Score is a weighted average from leading review sites across the web.
100+ reviews for Software Name
Pros
User-Friendly Interface:
Users appreciate the intuitive design, making it easy to navigate and manage appointments. One reviewer noted, “Functional and easy to navigate.”
Effective Communication Tools:
The platform’s 2-way SMS messaging and automated reminders enhance customer engagement and reduce no-shows. A user mentioned, “I like that it has flat rate book built in and I also imported my own price book though the admin that comes with it.”
Comprehensive Features:
PinPoint Scheduling offers a range of functionalities, including calendar groups, custom user permissions, and customer management, streamlining scheduling processes. A reviewer highlighted, “has the power of much more expensive field service suites, at 10% of their price.”
Cons
Limited Customer Support:
Some users have reported challenges in obtaining timely assistance, particularly regarding customer-facing features. One user stated, “I have had the same issue all year. I get told someone will look into it and get back to me, sometimes yes but often no.”
Inadequate Training Resources:
The absence of comprehensive training materials, such as video tutorials, has been noted, making it difficult for users to fully utilize the software’s capabilities. A user mentioned, “It is easy but a video system would be helpful.”
Limited Marketing Features:
The platform lacks integrated marketing tools, which could enhance user experience and business growth. A reviewer suggested, “Also a marketing part to it down the road would be great.”
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.
FAQs
Getting Started: $29 per month, including 300 SMS messages.​
Moving Right Along: $44 per month, with 750 SMS messages, a personal SMS number, two-way SMS messaging, and 200 automated confirmation calls.​
Look @ Me Grow: $64 per month, offering 1,500 SMS messages, a personal SMS number, two-way SMS messaging, and 400 automated confirmation calls.​
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