Home > HVAC Software > PEAK – CIM
PEAK by CIM is an intelligent building and HVAC analytics platform that combines machine learning, building intelligence, and technical engineering support. It standardizes data across buildings, improving operational decisions, efficiency, and visibility. PEAK simplifies maintenance and energy management, empowering stakeholders to optimize building performance.
The Smyte Score is a weighted average from leading review sites across the web.
Comprehensive Information for Building Management:
Users appreciate that PEAK provides extensive data, aiding Building and Facilities Managers in maintaining optimal building operations. ​
Effective Collaboration with Support Team:
The collaboration with CIM’s support team is highly valued, as they assist in resolving issues and enhancing user-friendliness. ​
User-Friendly Platform with Visual Aids:
The platform’s ease of use is enhanced by features like BMS screenshots, which assist engineers in understanding and resolving issues efficiently. ​
Navigation Challenges:
Some users find the platform difficult to navigate and struggle to interpret the data presented. ​
Persistent Fault Notifications:
There are instances where decommissioned equipment continues to trigger fault alerts, leading to potential confusion. ​
Limited Utilization Due to Training Needs:
Certain users feel they are not leveraging the platform’s full potential and express a need for additional training or time to become proficient.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.