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PatientNOW is a top med spa software offering EMR, practice management, patient engagement, and marketing solutions for aesthetic practices. With over 3,000 practices worldwide, it consolidates up to 10 vendors into one platform, improving efficiency, reducing costs, and driving revenue for medical spas.
The Smyte Score is a weighted average from leading review sites across the web.
Comprehensive Functionality:
Users appreciate PatientNow’s extensive features, including EMR, practice management, and patient engagement tools, which streamline workflows and enhance patient care.
User-Friendly Interface:
The software is noted for its ease of use, allowing staff to quickly adapt and efficiently manage daily operations.
Effective Patient Communication:
The platform’s patient communication features, such as text messaging and automated reminders, help drive practice growth and improve management efficiency.
System Bugs:
Some users report occasional glitches and bugs within the system, which can disrupt operations.
Slow Performance:
Certain users have experienced slow system performance, affecting the overall user experience.
Limited Reporting Capabilities:
There are concerns about the software’s reporting features not meeting all user needs, particularly in terms of customization and depth.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.