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Opsyte is a platform designed for the hospitality industry to manage HR, scheduling, payroll, cash reconciliation, and reporting. It integrates with accounting systems like Xero and Sun, offering both front-end management and backend services to streamline daily operations for hospitality businesses.
The Smyte Score is a weighted average from leading review sites across the web.
Ease of Use:
Opsyte has been praised for its intuitive user interface and ease of use, making it accessible for businesses of all sizes. Many users find it simplifies complex tasks like payroll processing and schedule management​.
All-in-One Functionality:
The software offers a comprehensive suite that includes HR management, scheduling, budget tracking, reporting, and POS integration, which reduces the need for separate tools​.
Great Customer Support:
Users have consistently highlighted Opsyte’s responsive and helpful customer support team, with many noting that the support team quickly addresses queries​.
Mobile App Bugs:
Some users have reported issues with the mobile app, particularly with clock-in features not functioning properly​.
Limited Customization in Reporting:
While the software offers various reports, users have mentioned that it lacks sufficient customization options for certain reports, which could be an issue for businesses with specific reporting needs​.
Mobile App Formatting Issues:
Some users find that the mobile app’s interface doesn’t format well, particularly in portrait mode on smartphones​.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.