Home > Inspection Software > OpenGov Permitting & Licensing
OpenGov Permitting & Licensing is a cloud-based solution that helps governments streamline permit and license processing with digital workflows, GIS integration, and a public-friendly portal. It reduces processing times, boosts efficiency, and improves satisfaction for staff and constituents alike.
The Smyte Score is a weighted average from leading review sites across the web.
User-Friendly Interface:
Users appreciate the intuitive and easy-to-navigate interface, which simplifies the permitting process for both staff and applicants.
Efficient Document Management:
The platform allows for seamless uploading, viewing, and downloading of documents, enhancing collaboration and record-keeping.
Improved Communication:
Internal commenting features facilitate better communication among staff members during the review and approval processes.
Limited Reporting Flexibility:
Some users have reported a lack of flexibility in the reporting features, making it challenging to generate customized reports.
Challenges with Linking Records:
Users have noted difficulties in linking multiple records, such as sub-permits to a main permit, which can complicate project management.
Visibility into Applicant Experience:
Staff members have expressed challenges in understanding the applicant’s view, making it harder to provide guidance or troubleshoot issues.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.