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Open Social

Open Social is a community engagement platform that helps organizations manage and engage with their members. With tools like a Community Management System (CMS), engagement automation, and AI-driven knowledge management, Open Social creates thriving communities and provides flexible, secure solutions for member interaction.

4.4

Software Info

Pricing

Score

Alternatives

Open Social Overview

Open Social is a community engagement platform designed to help organizations build and manage online communities. It enables members to share, communicate, and collaborate globally, driving real-world change and organizational value. Open Social’s flexible Community Experience Platform (CXP) offers a comprehensive suite of tools, including a Community Management System (CMS), engagement automation, and AI-driven knowledge management. Trusted by major organizations like the United Nations and Greenpeace, Open Social is built on open-source frameworks and ensures high standards for privacy and security, offering integrations and professional services.

Features

Community Management System (CMS)

Engagement Automation

AI-Driven Knowledge Management

Custom Integrations and Professional Services

Open Social Pricing Overview

Open Social Score

Smyte Score

4.4 Number of Reviews 16

Smyte Score

The Smyte Score is a weighted average from leading review sites across the web.

100+ reviews for Software Name

Pros

Ease of Deployment and Setup:
Users appreciate Open Social’s straightforward deployment and setup process, enabling quick community launch and user adoption.

Responsive Customer Support:
The platform is praised for its responsive and supportive customer service, assisting users in developing and expanding their communities.

Open-Source Flexibility:
As an open-source platform, Open Social offers extensive features and customization options, allowing organizations to tailor the platform to their specific needs.

Cons

Limited Design Customization:
Some users find design customization options, such as font choices, to be limited, which may restrict branding flexibility.

Learning Curve with Drupal:
The integration with Drupal introduces a learning curve for users unfamiliar with the platform, potentially slowing initial adoption.

Feature Limitations in Self-Hosted Version:
The self-hosted version may lack certain features available in the hosted version, potentially limiting functionality for some organizations.

** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.

FAQs

1. What is Open Social?

Open Social is a cloud-based community engagement platform that enables organizations to create, deploy, and manage online spaces for communication, collaboration, and engagement.

2. What features does Open Social offer?

Open Social provides features such as event management, member directory, content management, group management, member communication, and more.

3. Is Open Social customizable?

Yes, Open Social offers white-labeling capabilities, allowing administrators to personalize the platform with custom colors, images, taxonomies, and other elements.

4. Is Open Social open-source?

Yes, Open Social is built on open-source frameworks such as Drupal and GraphQL, providing flexibility and customization options for organizations.

5. How can I get started with Open Social?

To get started with Open Social, you can contact their team directly to discuss your organization’s needs and explore the platform’s features and pricing options.

Open Social

4.4

Software Info

Pricing

Score

Alternatives

Open Social Overview

Software Details

Features

Open Social Pricing Overview

Open Social Score

Smyte Score

4.4

Number of Reviews 16

Smyte Score

100+ reviews for Software Name

Pros

Cons

FAQs

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