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Onde is a ride-hailing platform with white-label mobile and web apps for taxi businesses. It supports unlimited drivers, real-time order distribution, and multiple payment gateways. With 99.98% uptime, regular updates, and built-in analytics, Onde helps scale operations effortlessly.
The Smyte Score is a weighted average from leading review sites across the web.
User-Friendly Interface:
Users appreciate the intuitive design of both the driver and passenger applications, making them easy to navigate and operate.
Responsive Customer Support:
The support team is noted for their quick response times and 24/7 availability, providing effective assistance when needed.
Continuous Updates and Innovation:
Onde consistently seeks modernization and development, ensuring the platform remains competitive with regular updates and new features. ​
Limited In-App Communication:
The platform lacks an in-app communication feature between drivers and customers, which some users find inconvenient. ​
Integration Challenges with Local Payment Systems:
Users have reported difficulties integrating Onde with local electronic wallets, limiting payment flexibility. ​
Absence of Number Masking for Calls:
Currently, there is no feature to anonymize phone numbers during driver-customer calls, raising privacy concerns.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.