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Novagems

Novagems is a mobile and web-based Security Guard & Cleaning Management software that streamlines operations by connecting frontline staff with back-office management. It offers scheduling, GPS tracking, geo-fencing, incident reporting, and real-time checkpoint tours. With advanced analytics, it enhances efficiency and security operations.

4.4

Software Info

Pricing

Score

Alternatives

Novagems Overview

Novagems is a mobile and web-based Security Guard & Cleaning Management software that seamlessly connects frontline staff with back-office operations. It offers a comprehensive solution for scheduling, real-time GPS-verified clock-ins/outs, geo-fencing, and incident reporting. The software enhances security patrols with real-time checkpoint tours, ensuring accountability and operational efficiency. Advanced analytics and reports provide actionable insights to optimize workforce performance. With a user-friendly interface and cloud-based accessibility, Novagems helps businesses streamline operations, monitor employee activities, and ensure compliance. Ideal for security and facility management firms, Novagems brings automation and efficiency to everyday operations.

Features

GPS-Verified Clock-In/Out & Geo-Fencing

Real-Time Checkpoint Tours & Incident Reporting

Automated Scheduling & Rostering

Advanced Analytics & Reporting

Novagems Pricing Overview

Novagems Score

Smyte Score

4.4 Number of Reviews 31

Smyte Score

The Smyte Score is a weighted average from leading review sites across the web.

100+ reviews for Software Name

Pros

User-Friendly Interface:
Users appreciate Novagems’ intuitive design, making navigation and task management straightforward.

Comprehensive Feature Set:
The integration of scheduling, GPS monitoring, reporting, and timesheets into one platform enhances operational efficiency.

Responsive Customer Support:
Many users commend Novagems for its prompt and helpful customer service, addressing issues efficiently.

Cons

Occasional Technical Glitches:
Some users have reported sporadic system lags and app crashes, affecting real-time operations.

Mobile App Limitations:
Challenges with mobile scheduling and limited functionalities on the mobile app have been noted by users.

Customer Support Competence:
While support is responsive, there are concerns about the depth of assistance provided, leading to delays in issue resolution.

** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.