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MRI Evolution is a scalable IWMS/CAFM solution that empowers FM managers with complete oversight of facilities and workforce. With mobile workforce apps and customer engagement tools, it streamlines asset lifecycle management, optimizes resources, and prevents SLA failures—driving efficiency, reducing costs, and enhancing service delivery.
The Smyte Score is a weighted average from leading review sites across the web.
Comprehensive Functionality:
Users appreciate MRI Evolution’s extensive range of modules and services, which cover various aspects of facility management, allowing for a centralized and integrated approach. ​
User-Friendly Interface:
Many users find the platform intuitive and easy to navigate, which facilitates quick adoption and efficient use by facility management teams. ​
Mobile Accessibility:
The availability of mobile workforce applications ensures that teams can stay connected and manage tasks on-the-go, enhancing responsiveness and productivity.
Complex Reporting Tools:
Some users have reported that the report design feature is challenging to use, and available tutorials do not sufficiently aid in overcoming these difficulties. ​
Slow Customer Support:
There are concerns regarding the responsiveness of MRI’s customer support, with reports of delays in addressing user issues and providing timely assistance. ​
Integration Challenges:
Users have noted that integrating MRI Evolution with other systems can be problematic, potentially hindering seamless data flow and operational efficiency.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.