Home > Field Service Management Software > Miracle Service
Miracle Service is an all-in-one field service management solution offering customer and equipment management, dispatching, invoicing, and reporting. Key features include mobile field service, a customer portal, and integration with QuickBooks and other accounting software, helping businesses boost productivity and profitability.
The Smyte Score is a weighted average from leading review sites across the web.
Comprehensive Service Management:
Users appreciate Miracle Service’s ability to maintain accurate records of clients, including details about leased or owned equipment and associated contracts. ​
Integrated Operations:
The software effectively logs technician calls and manages sales orders related to customer equipment, streamlining service processes. ​
User-Friendly Interface:
Many users find the system easy to operate, with straightforward implementation and integration processes.
System Stability Issues:
Some users report that minor errors or clicks can disrupt operations, occasionally causing the program to freeze or malfunction. ​
Complex Billing Process:
Challenges during billing, such as difficulties exporting detailed documents and system errors, have been noted, leading to concerns about reliability during critical times. ​
Limited Offline Functionality:
Users have experienced connectivity issues, especially when working offline, resulting in data synchronization problems and operational inefficiencies.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.