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Member Solutions offers an all-in-one management software for fitness clubs and studios. It streamlines scheduling, member check-in, and billing while enhancing marketing efforts through the MemberAssist app. Simplify operations and boost profitability with this secure, user-friendly platform. Request a demo today!
The Smyte Score is a weighted average from leading review sites across the web.
Comprehensive Feature Set:
Users appreciate the platform’s extensive functionalities, including lead generation forms, digital contracts, family accounts, billing and invoicing, online booking, staff permissions, member portals, self-service check-in kiosks, attendance tracking, and belt ranking systems.
Responsive Customer Support:
Many users commend Member Solutions for its prompt and helpful customer service. One reviewer noted, “The customer service is wonderful and at hand to support you through whatever your concerns are.”
User-Friendly Interface:
The platform is often described as intuitive and easy to navigate, facilitating efficient management of daily operations. A user mentioned, “The system is easy to use and visually appealing.”
Limited Customization Options:
Some users have expressed a desire for more flexibility in tailoring the platform to their specific business needs. One reviewer stated, “While they have all the things you ‘need’, they lack website integration, scheduling apps, and other capabilities that a competitor like Mindbody offers.”
Occasional Technical Issues:
Certain users have reported experiencing technical glitches, such as slow loading times or system errors. A user mentioned, “I am constantly getting ‘page not found errors’, printing problems, accounting errors (not on my part), faulty invoices made.”
Pricing Concerns:
A few users feel that the pricing is somewhat high, especially for smaller studios or individual instructors. A reviewer noted, “The cost is a bit steep for a small studio like ours.”
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.