Home > Compliance Software > MasterControl Quality Excellence
MasterControl Quality Excellence (Qx) is a top-rated QMS built for life sciences. It connects quality processes like audits, training, and document control in one platform. With automation and real-time insights, Qx streamlines compliance and helps bring high-quality products to market faster.
The Smyte Score is a weighted average from leading review sites across the web.
Comprehensive Document Control:
Users appreciate the robust document management capabilities, including automated version control, electronic signatures, and seamless integration with training modules. This ensures that employees always access the most current documents, facilitating compliance and efficiency.
Integrated Training Management:
The platform’s ability to automate training assignments based on document updates or quality events is highly valued. It helps maintain compliance by ensuring that staff are trained on the latest procedures and standards.
Responsive Customer Support:
Many users highlight the platform’s customer service as prompt and helpful, assisting in resolving issues effectively.
Steep Learning Curve:
Some users report that the system can be complex to navigate initially, requiring time and training to become proficient.
Limited Customization Options:
While the platform offers robust features, certain users feel that customization options, particularly in reporting and analytics, could be more flexible to better suit specific organizational needs.
User Interface Challenges:
A few users mention that the interface could be more intuitive, suggesting that enhancements in design could improve overall user experience.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.