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Lapis is an all-in-one club management software designed for fitness clubs and SPAs. It helps businesses manage memberships, appointments, payments, and schedules efficiently. With a user-friendly interface, Lapis streamlines operations and enhances the customer experience, improving overall business management.
The Smyte Score is a weighted average from leading review sites across the web.
Professional and Knowledgeable Team:
Multiple clients have praised Lapis Software Associates for their professionalism and expertise. For instance, one reviewer noted, “The team was professional, knowledgeable, and delivered the project on time.” ​
Timely Project Delivery:
Clients appreciate the company’s adherence to deadlines. A reviewer mentioned, “They delivered the project on time and within budget,” highlighting their reliability in project management. ​
High-Quality Solutions:
The quality of the delivered software solutions has been commended by users. One client stated, “The end product exceeded our expectations,” indicating satisfaction with the final deliverables. ​
Communication Challenges:
Some clients have reported issues with communication during projects. One reviewer noted, “While they delivered the project on time, we found their communication to be lacking,” suggesting a need for more proactive engagement. ​
Need for Proactive Involvement:
A few clients expected more initiative from the team. As one reviewer mentioned, “We expected more proactive involvement from their team,” indicating room for improvement in client engagement. ​
Average Overall Experience:
Some feedback indicates that while the end product met requirements, the overall experience was average. A reviewer stated, “Overall, an average experience,” pointing to areas where client expectations were not fully met.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.