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Kommo

Kommo is a messaging-powered CRM that unifies chats, emails, and calls in one platform. It features a code-free chatbot builder, workflow automation, and advanced analytics to enhance sales. With seamless lead management, mobile access, and 24/7 availability, Kommo helps SMBs and entrepreneurs streamline communication and close deals faster.

4.1

Software Info

Pricing

Score

Alternatives

Kommo Overview

Kommo is the world’s first messaging-powered CRM, designed to help businesses build stronger customer relationships. It integrates messengers, emails, and calls into a single platform, making communication seamless and personal. With a code-free chatbot builder, businesses can automate responses and stay available 24/7. Managers benefit from advanced analytics, reporting, and automation tools to optimize sales processes. Kommo simplifies lead generation with web forms and integrations while securely storing all interactions. Workflow automation reduces manual tasks, allowing teams to focus on closing deals. The intuitive mobile app ensures on-the-go management. With free onboarding and multichannel support, Kommo is the perfect CRM for entrepreneurs and SMBs.

Features

Unified Messenger Integration

Code-Free Chatbots

Advanced Sales Automation

In-Depth Analytics & Reporting

Kommo Pricing Overview

Kommo Score

Smyte Score

4.1 Number of Reviews 198

Smyte Score

The Smyte Score is a weighted average from leading review sites across the web.

100+ reviews for Software Name

Pros

User-Friendly Interface:
Users appreciate Kommo’s intuitive design, making it easy to navigate and manage sales pipelines.

Extensive Integrations:
Kommo integrates with various analytics and call-tracking services, enhancing its functionality.

Affordable for Mid-Size Companies:
The platform offers robust features at a competitive price point, making it suitable for growing businesses.

Cons

Limited Customization in Reports:
Some users have noted a lack of flexibility in report customization, especially when managing multiple projects.

Inconvenient IP-Telephony Integration:
The IP-telephony function operates only through a widget, which some find cumbersome.

Delayed Customer Support Response:
There are reports of slow responses from the support team, ranging from several days to a couple of weeks.

** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.

FAQs

1. Does Kommo offer a free trial?

Yes, Kommo provides a 14-day free trial without requiring a credit card.

2. What types of support does Kommo offer?

Kommo offers support through email/help desk, chat, phone support, a knowledge base, and 24/7 live representatives.

3. Is Kommo suitable for small businesses?

Yes, Kommo is designed to help manage leads, tasks, and sales teams, providing managers with control over their team and pipeline through rich analytics and monitoring tools.

4. Does Kommo integrate with other software?

Yes, Kommo integrates with various platforms, including Slack, Dropbox Business, Mailchimp, WordPress, and Microsoft 365.

5. What languages does Kommo support?

Kommo supports multiple languages, including English, Indonesian, Portuguese, Russian, and Spanish.

Kommo

4.1

Software Info

Pricing

Score

Alternatives

Kommo Overview

Software Details

Features

Kommo Pricing Overview

Kommo Score

Smyte Score

4.1

Number of Reviews 198

Smyte Score

100+ reviews for Software Name

Pros

Cons

FAQs

Alternatives to Kommo

Fexillon

Geo

BlueBox

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