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Klickbook by Milano Software is a cloud-based business management tool for salons, spas, and resorts. It handles bookings, CRM, scheduling, inventory, and KPI reporting. Features like Locker Management and Medical Charting, plus integration with hotel systems like Opera PMS, make it a versatile solution.
The Smyte Score is a weighted average from leading review sites across the web.
User-Friendly Interface:
Users appreciate Klickbook’s intuitive and clean interface, which simplifies navigation and enhances the overall user experience.
Streamlined Operations:
The software effectively consolidates various business functions, such as appointment booking, customer relationship management, staff scheduling, and inventory tracking, into a single platform, promoting operational efficiency.
Integration Capabilities:
Klickbook integrates seamlessly with hotel management systems like Opera PMS, Infor HMS, and WebRezPro, facilitating cohesive operations for businesses in the hospitality industry.
Unmet Promised Features:
Some users have reported that certain features and functions discussed during consultations were not included in their setup, leading to unmet expectations.
Slow Load Times:
There have been instances where users experienced slow load times, which can hinder productivity and user satisfaction.
Customer Service Challenges:
Feedback indicates that customer service may not always meet user expectations, with some users rating it lower compared to other aspects of the software.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.