Home > Compliance Software > Jungo
Jungo is a Salesforce-based mortgage CRM tailored for loan officers. It offers pre-built marketing campaigns, automation, LOS integrations, and compliance tracking. With co-marketing tools, video email, analytics, and customizable dashboards, Jungo streamlines sales and grows client relationships.
The Smyte Score is a weighted average from leading review sites across the web.
Powerful Customization and Automation:
Users appreciate Jungo’s robust customization capabilities, allowing them to tailor workflows and automate tasks to fit their specific business needs. This flexibility enhances efficiency and productivity.
Comprehensive Integration with Mortgage Tools:
Jungo’s seamless integration with various mortgage tools, including loan origination systems and marketing platforms, provides a unified ecosystem that streamlines operations and improves client management.
Effective Reporting and Analytics:
The platform offers detailed reporting and analytics features, enabling users to gain insights into sales performance, lead conversion rates, and marketing ROI, which aids in informed decision-making.
Steep Learning Curve:
Some users find Jungo complex to learn, especially those unfamiliar with Salesforce. The extensive customization options, while powerful, can be overwhelming without proper training.
Limited Built-in Mortgage-Specific Features:
Despite being a mortgage-focused CRM, users have noted that Jungo lacks certain built-in mortgage-specific customizations, such as complete 1003 forms and fee worksheets, requiring additional configuration.
Customer Support Challenges:
There have been reports of inconsistent customer support experiences, with some users facing delays in receiving assistance or finding the support less helpful than expected.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.