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Join It is a membership management service that simplifies tracking and managing community organizations. With an intuitive dashboard, it allows leaders to monitor membership trends and integrates with top service providers for automated payment processing, email communication, and event organization, fostering growth and engagement.
The Smyte Score is a weighted average from leading review sites across the web.
Ease of Use:
Users consistently praise Join It for its intuitive and user-friendly interface, which simplifies the process of managing memberships. One reviewer noted, “Join It is very simple to set up and use. Much is easier than other membership software I tested.”
Responsive Customer Support:
The platform’s customer service is frequently highlighted for its promptness and helpfulness. A user mentioned, “Their customer service is second to none and literally has kept me from pursuing other more robust platforms.”
Integration Capabilities:
Join It offers seamless integration with various platforms, enhancing its functionality and adaptability. A reviewer stated, “Integrations with other apps a small club needs such as Mailchimp, Eventbrite, and QuickBooks.”
Limited Customization Options:
Some users have expressed a desire for more flexibility in customizing the platform to better fit their specific business needs. One reviewer noted, “The membership categories are easy to use, but graphically they are quite different.”
Challenges with Offline Payments:
Certain users have reported difficulties when inputting offline payments, such as checks or cash. A user mentioned, “Inputting offline payments (e.g., from checks or cash) took a bit of time (and trial and error) to understand.”
Pricing Concerns:
A few users feel that the pricing is somewhat high, especially for smaller organizations. A reviewer stated, “Price is somewhat high compared to other full-blown apps doing much more than Join It.”
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.