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jobi

Jobi is a cloud-based field service management platform for plumbers, HVAC technicians, and electricians. It offers features like scheduling, GPS tracking, invoicing, payments, pricing, and QuickBooks integration. Jobi’s mobile apps facilitate communication between technicians and homeowners, enhancing service efficiency.

4.8

Software Info

Pricing

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jobi Overview

Jobi is a cloud-based field service management platform designed to help plumbers, HVAC technicians, and electricians manage their service contracts efficiently. Offering robust features, Jobi simplifies scheduling, GPS tracking, invoicing, payments, pricing, and service plans, while integrating seamlessly with QuickBooks for smooth accounting. The platform also includes mobile apps that enhance communication between field technicians and homeowners, enabling real-time service updates, service history tracking, and improved customer experience. Jobi streamlines operations, making field service management more efficient and user-friendly.

jobi Pricing Overview

jobi Score

Smyte Score

4.8 Number of Reviews 8

Smyte Score

The Smyte Score is a weighted average from leading review sites across the web.

100+ reviews for Software Name

Pros

User-Friendly Interface:
Users appreciate Jobi’s intuitive design, making it accessible even for those with limited technical expertise. One reviewer noted, “I am not the best computer guy and find it fairly easy to use.”

Cost-Effective Solution:
Jobi offers robust features at a competitive price point, providing value for money. A user mentioned, “has the power of much more expensive field service suites, at 10% of their price.”

Comprehensive Features:
The platform includes essential tools like scheduling, invoicing, and QuickBooks integration, streamlining business operations. A reviewer highlighted, “I like that it has flat rate book built in and I also imported my own price book though the admin that comes with it.”

Cons

Limited Customer Support:
Some users have reported challenges in obtaining timely assistance, particularly regarding customer-facing features. One user stated, “I have had the same issue all year. I get told someone will look into it and get back to me, sometimes yes but often no.”

Inadequate Training Resources:
The absence of comprehensive training materials, such as video tutorials, has been noted, making it difficult for users to fully utilize the software’s capabilities. A user mentioned, “It is easy but a video system would be helpful.”

Limited Marketing Features:
The platform lacks integrated marketing tools, which could enhance user experience and business growth. A reviewer suggested, “Also a marketing part to it down the road would be great.”

** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.