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Jackrabbit Gymnastics is class management software for gymnastics gyms and schools. It streamlines operations with online registration, billing, payments, and more. Trusted by over 12,000 organizations, it helps save time, reduce frustration, and grow revenue with ease.
The Smyte Score is a weighted average from leading review sites across the web.
Comprehensive Feature Set:
Users appreciate Jackrabbit’s robust capabilities, including automated payments, registration management, revenue tracking, and customizable reporting. These features make it a powerful, all-in-one solution for managing gymnastics facilities and sports classes.
Efficient Staff and Parent Portals:
The platform’s Staff and Parent Portals receive high marks for usability, allowing efficient scheduling, fee management, and easy access to class and billing information. These portals save time for both front-desk staff and clients.
Outstanding Customer Support:
Jackrabbit’s customer service is frequently highlighted as a strong asset, with users noting the prompt, knowledgeable, and friendly assistance they receive. Support resources like tutorials and training classes also help users navigate the platform.
Steep Learning Curve:
Due to its extensive functionality, Jackrabbit has a significant learning curve. New users often report needing time and effort to become comfortable with the system, especially with more complex tasks.
Limited App and Mobile Features:
Users feel the platform’s mobile app lacks comprehensive functionality, especially on the admin side. They mention that more seamless app integration and mobile access to full features would improve convenience for both admins and parents.
Complex and Limited Email Features:
The email feature is frequently noted as challenging, requiring basic coding knowledge to customize emails. The inability to automatically populate fields like names or balances adds manual work, which many users feel should be streamlined for efficiency.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.