iTouchVision Service Desk
iTouchVision Service Desk is a cloud-based service management platform that streamlines service request capture, scheduling, and dispatching. It automates workflows, improves communication, and ensures efficient job completion. Designed for businesses of all sizes, it enhances service operations with real-time tracking and ITSM tools.
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iTouchVision Service Desk Overview
iTouchVision Service Desk is a powerful cloud-based service management platform that streamlines service request capture, scheduling, and dispatching. Designed for businesses of all sizes, it enhances efficiency by automating workflows, improving communication, and ensuring timely job completion. The platform enables organizations to register service requests, allocate tasks to the right personnel, and monitor progress in real time. With intuitive ITSM tools and service dispatch functionalities, iTouchVision optimizes service operations and enhances customer satisfaction. Its flexible, scalable solution integrates seamlessly with existing systems, providing a centralized hub for managing service workflows and field operations efficiently.
Features
Service Request Management
Job Scheduling & Dispatching
Real-Time Monitoring & Tracking
Seamless Integrations
iTouchVision Service Desk Pricing Overview
iTouchVision Service Desk Score
Smyte Score
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Smyte Score
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Pros
Cons
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FAQs
iTouchVision’s Service Management Platform is a comprehensive, cloud-based solution that facilitates the capture of service request information from its initial registration, as well as the scheduling and dispatching of jobs to appropriate workers. ​
Yes, there is a free version available. However, a free trial is not offered. ​
Support is provided through phone support, email/help desk, knowledge base, and FAQs/forum. ​
Industries such as energy and utility, consumer goods, public sector, facility management, healthcare, HVAC, waste management, and facility management commonly utilize this platform. ​
The platform is deployed as a cloud-based, SaaS, and web-based solution.
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