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iliot is a field service and maintenance management platform designed for technical assistance companies. Its Android app streamlines service delivery, work orders, and resource management. Integrated with IoT sensors, iliot enables remote monitoring of machine working time, optimizing maintenance and reducing downtime.
The Smyte Score is a weighted average from leading review sites across the web.
Intuitive and Organized Interface:
Users appreciate iliot’s user-friendly and well-structured platform, making it easy to navigate and manage tasks effectively. ​
Responsive Customer Support:
The platform’s customer service is highly praised for its attentiveness and prompt assistance, ensuring users receive the help they need when challenges arise. ​
Efficient Maintenance Management:
iliot facilitates effective control of pending services and equipment maintenance history, streamlining operations for technical assistance companies.
Limited iOS Support:
Some users have expressed the need for an iOS version of the application, as the current platform is primarily designed for Android devices. ​
Project/Contract Management Limitations:
The project and contract management features have been noted to lack certain practical functionalities, such as displaying assets under specific contracts. ​
Design and Customization Constraints:
Users have mentioned that the layout of reports could benefit from improvements, and there is a desire for more customization options within the application.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.