ID.me
4.5
ID.me Overview
Features
ID.me Pricing Overview
ID.me Score
Smyte Score
4.5
Number of Reviews 82
Smyte Score
The Smyte Score is a weighted average from leading review sites across the web.
100+ reviews for Software Name
Pros
Ease of Use and Integration:
Users appreciate ID.me’s intuitive interface, which simplifies the identity verification process for both individuals and organizations. The platform’s seamless integration with existing systems enhances user experience.
Robust Security Measures:
ID.me employs stringent security protocols, including multi-factor authentication and compliance with federal standards like NIST 800-63-3 IAL2/AAL2 and FedRAMP Moderate ATO, ensuring user data is well-protected.
Versatile Verification Options:
The platform offers multiple verification methods, such as online self-service, video chat with Trusted Referees, and in-person verification at over 600 locations, catering to diverse user needs.
Cons
Occasional Technical Glitches:
Some users have reported experiencing technical issues, such as slow loading times or errors during the verification process, which can hinder user experience.
Limited Customer Support Channels:
ID.me primarily offers support through email and chat, lacking phone support. This limitation can lead to delays in issue resolution for some users.
Complexity for Non-Tech-Savvy Users:
The verification process may be challenging for individuals who are not technologically inclined, potentially requiring additional assistance to complete.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.
FAQs
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