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Hike is a cloud-based retail management platform that combines POS software, eCommerce, inventory management, and analytics. Compatible with iPad, PC, and Mac, it offers offline functionality to ensure continuous operation. Features include real-time inventory tracking, customer profiles, loyalty programs, and integrations with platforms like Shopify and QuickBooks.
The Smyte Score is a weighted average from leading review sites across the web.
Streamlined Checkout & Efficiency:
Users praise Hike POS for speeding up transactions with features like self-checkout kiosks, mobile checkout, and express lanes, reducing wait times and queues.
Effortless Setup and Use:
Get started quickly with a user-friendly interface and intuitive design. Hike POS is easy to learn and navigate, even for non-technical users. No need for expensive IT support.
Affordable and Transparent Pricing:
Choose a plan that fits your budget and needs. Hike POS offers transparent pricing with no hidden fees, so you know exactly what you’re paying for.
Unreliable iPad App:
Users reported frequent crashes, freezes, and connection issues with the iPad app, requiring daily reinstallation for basic functionality.
Limited Reporting:
Hike was criticized for its lack of in-depth reports, making it difficult to generate custom reports and gain insights into sales and inventory.
Click-intensive Interface:
Users found the interface repetitive and click-intensive, requiring multiple actions for tasks like purchase orders.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.