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HENO

HENO is an all-in-one therapy software that offers 5-Minute Evaluations, integrated billing, appointment automation, and digital intake. With tools for scheduling, marketing, and secure patient portals, it simplifies practice management, helping healthcare providers streamline operations and improve patient care.

4.4

Software Info

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HENO Overview

HENO is an all-in-one therapy software designed to streamline practice management for healthcare providers. Known for its 5-Minute Evaluations, HENO offers a comprehensive suite of tools, including integrated billing and clearinghouse services, appointment automation, marketing tools, digital intake, and a secure patient portal. The platform simplifies daily tasks by offering scheduling, billing, faxing, and reporting in one easy-to-use system. Its focus on improving efficiency makes it an ideal solution for physical therapy, mental health, and rehabilitation practices looking to enhance operational workflows and patient care.

Features

Intuitive Documentation & Workflow

Integrated Billing & Financial Management

Customizable Scheduling & Patient Management

Outstanding Customer Support

HENO Pricing Overview

HENO Score

Smyte Score

4.4 Number of Reviews 46

Smyte Score

The Smyte Score is a weighted average from leading review sites across the web.

100+ reviews for Software Name

Pros

Comprehensive All-in-One Solution:
Users appreciate HENO’s integration of various functionalities—including electronic medical records (EMR), billing, scheduling, and marketing—into a single platform, which streamlines clinic operations and reduces the need for multiple software systems.

User-Friendly Interface:
The platform is noted for its intuitive design, making it accessible for both new and experienced users, thereby enhancing efficiency in daily tasks.

Responsive Customer Support:
Many users commend HENO’s customer service for being prompt and helpful, addressing issues effectively and valuing user feedback.

Cons

Customization Limitations:
Some users have reported that the software offers limited customization options, which can be a drawback for practices with specific needs or preferences.

Learning Curve for Advanced Features:
While the basic functionalities are user-friendly, certain advanced features may require additional time and effort to master, which can be a barrier for some practitioners.

Occasional Technical Issues:
A few users have noted experiencing technical glitches or slow performance at times, which can disrupt workflow and require attention from technical support.

** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.

FAQs

1. What types of providers do customers pay for with HENO?

Customers pay for Physical Therapists (PTs), Physical Therapist Assistants (PTAs), Occupational Therapists (OTs), and Certified Occupational Therapy Assistants (COTAs) as billable resources. Any provider who documents is considered a billable resource.

2. What type of practice can use HENO?

HENO is designed for physical, speech, and occupational therapy practices. It has also recently added support for chiropractic care. The software’s customizable options make it suitable for various practice types.

3. What makes HENO different?

HENO is an all-in-one solution that encompasses EMR/charting, scheduling, faxing, billing and collections, marketing, and more, eliminating the need for multiple systems.

4. Is HENO secure?

Yes, HENO’s servers are hosted and maintained in a HIPAA-compliant data center. All communications utilize SSL, and the servers are encrypted. Additionally, Transparent Data Encryption (TDE) is used in the database, ensuring data is encrypted at rest.

5. Does HENO send to insurance companies?

Yes, HENO is integrated with Office Ally to send and receive all insurance claims, streamlining the billing process for practices.

HENO

4.4

Software Info

Pricing

Score

Alternatives

HENO Overview

Software Details

Features

HENO Pricing Overview

HENO Score

Smyte Score

4.4

Number of Reviews 46

Smyte Score

100+ reviews for Software Name

Pros

Cons

FAQs

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