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Heartland Payroll+

Heartland Payroll+ is an integrated payroll and HR solution offering customizable services, secure data handling, and expert support. With real-time access, transparent pricing, and tools for compliance, taxes, and time tracking, it simplifies workforce management for any business.

4.1

Software Info

Pricing

Score

Alternatives

Heartland Payroll+ Overview

Heartland Payroll+ is an all-in-one payroll and HR solution designed to streamline time and attendance tracking, tax reporting, compliance, and human resources administration. Tailored for businesses of all sizes, it offers customizable payroll services, advanced security, and real-time access to payroll data. Heartland provides transparent pricing, expert HR support, and dedicated customer care that understands your unique business needs. With seamless integration capabilities and user-friendly tools, Heartland Payroll+ empowers business owners to manage their workforce with confidence, flexibility, and ease—anytime, anywhere.

Features

Comprehensive Payroll and Tax Management

Integrated Time Tracking and Scheduling

Employee Self-Service Portal

Customizable HR Support and Onboarding Tools

Heartland Payroll+ Pricing Overview

Heartland Payroll+ Score

Smyte Score

4.1 Number of Reviews 213

Smyte Score

The Smyte Score is a weighted average from leading review sites across the web.

100+ reviews for Software Name

Pros

User-Friendly Interface:
Heartland Payroll+ is praised for its intuitive design, making payroll processing straightforward even for non-technical users. The platform simplifies tasks, allowing users to manage payroll efficiently.

Responsive Customer Support:
Users highlight the platform’s dedicated support team, noting quick response times and effective issue resolution. Having a consistent point of contact enhances the overall user experience.

Comprehensive Payroll and Tax Management:
Heartland automates payroll processing and tax compliance, including direct deposit, W-2/1099 preparation, and wage garnishment. It supports multi-state payroll and ensures accurate tax filings at both federal and state levels, reducing administrative burden and minimizing errors.

Cons

Inconsistent Customer Support Experiences:
Some users report variability in support quality, with instances of delayed responses or unresolved issues. This inconsistency can impact user satisfaction.

Mobile App Performance Issues:
While the mobile app offers convenience, users have noted performance issues during peak hours, including slow loading times and occasional glitches.

Limited Customization in HR Workflows:
Certain HR features, such as specific workflows or user interface elements, may lack the flexibility some businesses require, leading to challenges in tailoring the platform to specific needs.

** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.

FAQs

1. Does Heartland Payroll+ offer a mobile app?

Yes, Heartland provides a mobile app that allows employees to clock in/out, view pay stubs, manage direct deposit information, and request time off. However, some users have reported performance issues during peak times.

2. How can employees access their payroll details?

Employees can view their payroll information through the Employee Self-Service portal. To set this up, employers need to request access for their employees via their dedicated payroll specialist.

3. Is Heartland Payroll+ suitable for multi-state payroll processing?

Yes, Heartland Payroll+ supports multi-state payroll, handling various tax regulations and compliance requirements across different states.

4. What kind of customer support does Heartland offer?

Heartland provides dedicated customer support with a consistent point of contact for each client. Support is available via phone and email, assisting with payroll and HR-related queries.

5. Can Heartland Payroll+ integrate with other HR systems?

Heartland Payroll+ offers integration capabilities with various HR systems, including benefits administration and time tracking tools, facilitating streamlined operations.

Heartland Payroll+

4.1

Software Info

Pricing

Score

Alternatives

Heartland Payroll+ Overview

Software Details

Features

Heartland Payroll+ Pricing Overview

Heartland Payroll+ Score

Smyte Score

4.1

Number of Reviews 213

Smyte Score

100+ reviews for Software Name

Pros

Cons

FAQs

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