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Hearsay Social

Hearsay Social is a client engagement platform that helps over 200,000 financial services representatives build authentic relationships through digital communication. Trusted by over 100 financial firms, it enables scalable, optimized engagement, ensuring compliance while enhancing social selling, reputation management, and client service.

4.4

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Hearsay Social Overview

Hearsay Social is a leading client engagement platform designed for financial services representatives, empowering over 200,000 users to foster authentic business relationships through digital communications. Trusted by over 100 top financial firms, Hearsay helps organizations scale their reach, optimize engagement, and deliver superior service in a compliant manner. The platform seamlessly integrates social media, email, and text messaging, allowing representatives to engage with clients while maintaining regulatory compliance. With powerful tools for reputation management and social selling, Hearsay enhances relationship-building, driving business growth and efficiency.

Hearsay Social Pricing Overview

Hearsay Social Score

Smyte Score

4.4 Number of Reviews 14

Smyte Score

The Smyte Score is a weighted average from leading review sites across the web.

100+ reviews for Software Name

Pros

Ease of Use and Automation:
Users consistently praise Hearsay Social for its intuitive interface and automation features. Financial advisors and insurance agents, in particular, appreciate the ability to schedule posts across multiple platforms, allowing them to maintain an active online presence with minimal effort.

Compliance-Friendly Content Sharing:
The platform is designed with compliance in mind, making it suitable for regulated industries like financial services. It enables firms to share pre-approved content automatically, ensuring that all communications adhere to industry regulations.

Comprehensive Analytics:
Hearsay Social provides users with detailed analytics, including metrics on likes, shares, and engagement. This feature helps businesses track the effectiveness of their social media campaigns and adjust strategies accordingly.

Cons

Limited Customization Options:
Some users have noted that the platform lacks significant customization and flexibility. This limitation can be restrictive for businesses that wish to tailor the software to their specific needs.

Absence of Tagging and Hashtag Features:
A common drawback mentioned is the inability to tag businesses or use hashtags in posts. While this may not be a dealbreaker for all users, it can hinder efforts to increase post visibility and engagement.

Occasional Technical Issues:
Some users have experienced technical glitches, such as difficulties in rescheduling posts or issues with profile updates requiring extended review periods. These issues can disrupt the user experience and workflow.

** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.

FAQs

1. What is Hearsay Social?

Hearsay Social is a social media management platform designed for financial services and insurance professionals. It enables advisors and agents to share compliant, pre-approved content across multiple social media channels, engage with clients, and manage their online presence from a centralized dashboard. The platform emphasizes compliance and supervision, making it suitable for regulated industries.

2. How do I connect my social media accounts to Hearsay Social?

To connect your social media accounts:

Navigate to the Settings section in your Hearsay Social dashboard.

Select Social Accounts and choose the platform you wish to connect.

Follow the prompts to authorize and link your account.

For detailed instructions, refer to the Hearsay Social User Guide.

3. Can I publish content to Instagram using Hearsay Social?

Yes, Hearsay Social supports publishing to Instagram Business Profiles. To do so:
Ensure your Instagram account is set up as a Business Profile.

Navigate to Settings > Organization Settings and enable Instagram under Social Profiles.

Create and schedule posts through the Content Library.

Please note that Instagram’s API limitations restrict certain features, such as tagging users or locations, and publishing stories or videos.

4. What compliance features does Hearsay Social offer?

Hearsay Social provides robust compliance and supervision tools, including:

Automated alerts for non-compliant content.

Customizable control procedures for different communication channels.

Support for multiple languages, including non-Roman characters.

These features help firms ensure that their digital communications adhere to industry regulations.
Investment Executive

5. Is there a mobile app for Hearsay Social?

Yes, Hearsay Social offers a mobile application compatible with Android and iOS devices. The app allows users to manage their social media accounts, publish content, and engage with clients on the go. You can download the app from the Google Play Store or the Apple App Store.

Hearsay Social

4.4

Software Details

Features

Smyte Score

4.4

Number of Reviews 14

Smyte Score

100+ reviews for Software Name

Pros

Cons

SMS360

My Insider

Spot

Hearsay Social

4.4

Software Info

Pricing

Score

Alternatives

Hearsay Social Overview

Software Details

Features

Hearsay Social Pricing Overview

Hearsay Social Score

Smyte Score

4.4

Number of Reviews 14

Smyte Score

100+ reviews for Software Name

Pros

Cons

FAQs

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SMS360

My Insider

Spot

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