Home > Service Dispatch Software > Hauler Hero
Hauler Hero is a cloud-based software designed for waste management companies to boost efficiency and cut costs. It features a drag-and-drop dispatching system and tablet app for route optimization, reduced fuel use, and increased service capacity. It also automates administrative tasks to streamline operations.
The Smyte Score is a weighted average from leading review sites across the web.
Exceptional Customer Support:
Users consistently praise Hauler Hero’s customer service, highlighting the team’s responsiveness and helpfulness. One user noted, “THE BEST thing about Hauler Hero is their customer support!”
Efficient Billing and Customer Portal:
The platform’s billing system and customer portal are appreciated for streamlining operations, especially for small businesses. A user mentioned, “Billing Customer Portal is a huge help to our small business.”
Streamlined Routing and Customer Communication:
Hauler Hero enhances routing and customer interactions by providing all necessary information at users’ fingertips, leading to more efficient management of operations and improved customer support.
Lack of Automated Route Optimization:
Some users express disappointment that the software doesn’t automatically optimize routes, which could enhance efficiency.
Absence of Texting Invoices Feature:
The inability to send invoices via text messages has been noted as a drawback, with users indicating it slows down payment receipt.
Limited User Reviews:
With only a few reviews available, potential users may find it challenging to gauge the software’s performance across diverse use cases.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.