Home > Spa Software > Harbortouch POS
Harbortouch POS is a versatile point-of-sale system designed for various businesses, including retail and hospitality sectors. It offers features like labor and inventory management, sales tracking, and a unified customer database, all aimed at enhancing operational efficiency.
The Smyte Score is a weighted average from leading review sites across the web.
Cost-Effective Pricing:
Users appreciate Harbortouch POS for its competitive pricing, offering a comprehensive solution at a lower cost compared to competitors.
User-Friendly Interface:
The system is noted for its simplicity and ease of use, allowing staff to quickly learn and operate the POS without extensive training.
Efficient Installation and Setup:
Customers commend the straightforward installation process and the helpfulness of customer service representatives during setup.
Customer Service Challenges:
Some users report difficulties in reaching customer support and receiving timely assistance, which can impact business operations.
Hidden Fees and Charges:
There are concerns about unexpected fees and charges, with some customers feeling misled about the true cost of the service.
Contractual Obligations:
Users have expressed dissatisfaction with the contractual terms, particularly regarding early termination fees and the length of the contract.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.