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Greetly is a customizable visitor management system that enhances office security and reception workflows. Features include touchless check-ins, driver’s license scanning, and real-time visitor notifications. Tailored to unique business needs, it is used by top brands like DHL and the US Airforce.
The Smyte Score is a weighted average from leading review sites across the web.
User-Friendly Interface:
Many users appreciate Greetly for its intuitive and easy-to-navigate interface. The setup process is often reported as straightforward, allowing businesses to quickly implement the software without extensive training.
Customizable Visitor Experience:
Users enjoy the ability to customize the visitor check-in experience. Greetly allows businesses to tailor the interface and questions according to their specific needs, enhancing the overall visitor experience.
Integration Capabilities:
Greetly offers various integration options with other software and systems, such as Slack, Google Calendar, and Microsoft Teams. This helps enhance workflow efficiency and improves communication within organizations.
Limited Offline Functionality:
Some users have pointed out that Greetly lacks robust offline capabilities. This can be an issue for businesses that may experience internet outages or operate in environments where internet access is unreliable.
Customization Limitations:
While some users appreciate the customization features, others feel that there are still limitations in what can be modified or adjusted. This may not fully meet the diverse needs of all businesses.
Customer Support Issues:
A number of users have reported delays in customer support response times and the resolution of issues. Having timely support is crucial, especially for businesses relying on visitor management systems to operate smoothly.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.