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Freshsales

Freshsales is an AI-powered CRM that helps sales teams attract leads, engage customers, and drive conversions. It offers built-in phone, email, and chat, along with AI-driven insights and automation to streamline sales processes. With a 360-degree contact view and pipeline management, Freshsales boosts sales efficiency and productivity.

4.3

Software Info

Pricing

Score

Alternatives

Freshsales Overview

Freshsales is a powerful AI-powered sales CRM designed to help businesses streamline sales processes, enhance productivity, and drive revenue growth. Trusted by over 65,000 businesses, Freshsales offers advanced automation, intelligent insights, and built-in communication tools—including email, phone, and chat—to enable seamless customer interactions. The CRM provides a 360-degree view of contacts and accounts, allowing sales teams to manage pipelines effectively, track sales targets, and boost conversions. With Freddy AI, Freshsales enhances prospecting, automates workflows, and delivers actionable deal insights. By simplifying lead engagement and deal management, Freshsales empowers sales teams to focus on what truly matters—selling.

Features

AI-Powered Freddy Insights

Built-in Communication Tools

Sales Pipeline & Deal Management

Workflow Automation & Sales Sequences

Freshsales Pricing Overview

Freshsales Score

Smyte Score

4.3 Number of Reviews 1926

Smyte Score

The Smyte Score is a weighted average from leading review sites across the web.

100+ reviews for Software Name

Pros

Intuitive Interface:
Users appreciate Freshsales for its clean and easy-to-navigate user interface, which simplifies the adoption process and enhances user experience.

Effective Lead Management:
The platform’s lead management and automation features, including intuitive lead scoring and automated follow-ups, help prioritize high-potential leads and maintain consistent communication with minimal manual effort.

Responsive Customer Support:
Freshsales is recognized for its top-notch customer service, with a support team that responds quickly and effectively to user inquiries, ensuring smooth operations.

Cons

Complex Reporting Tools:
Some users find the reporting and analysis tools complex and less intuitive, indicating a need for more user-friendly reporting functionalities.

Limited Lead Management Features in Lower Tiers:
Certain lead management features, such as quick removal of undesired leads or merging duplicates, are desired at lower subscription levels but may not be available.

Inconsistencies in API Responses:
Developers have noted inconsistencies in API responses between local and production environments, which can complicate app development and testing processes.

** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.

FAQs

1. Does Freshsales offer a free trial?

Yes, Freshsales provides a 21-day free trial with no credit card required, allowing users to test the platform’s features before making a purchase decision.

2. What types of customer support does Freshsales provide?

Freshsales offers various customer support options, including FAQs/forums, phone support, email/help desk, 24/7 live representative assistance, and a knowledge base to assist users with their queries.

3. Is there a mobile application available for Freshsales?

Yes, Freshsales offers mobile applications compatible with both Android and iOS devices, enabling sales teams to manage their activities on the go.

4. Can Freshsales integrate with other tools and platforms?

Freshsales integrates with various tools and platforms, including Slack, Trello, Mailchimp, Google Workspace, and Microsoft 365, enhancing its functionality and adaptability to different business environments.

5. What is Freddy AI in Freshsales?

Freddy AI is Freshsales’ artificial intelligence feature that assists sales teams by providing predictive insights, automating tasks, and helping draft contextual sales emails, thereby enhancing sales efficiency and effectiveness.

Freshsales

4.3

Software Info

Pricing

Score

Alternatives

Freshsales Overview

Software Details

Features

Freshsales Pricing Overview

Freshsales Score

Smyte Score

4.3

Number of Reviews 1926

Smyte Score

100+ reviews for Software Name

Pros

Cons

FAQs

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