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First Healthcare Compliance delivers cloud-based software for managing HIPAA, OSHA, HR, and fraud/waste/abuse compliance. It enables real-time tracking across locations, simplifies compliance processes, and provides expert resources and support for healthcare professionals.
The Smyte Score is a weighted average from leading review sites across the web.
Centralized Compliance Management:
Users appreciate the platform’s ability to consolidate various compliance requirements—such as HIPAA, OSHA, HR training, and licensure tracking—into a single, accessible dashboard. This centralization simplifies oversight across multiple locations and specialties.
Significant Time Savings:
The software automates many compliance tasks, reducing the time staff spend on manual tracking. One user noted a decrease from 15 hours to just 2 hours per month dedicated to compliance management.
Responsive Customer Support:
The support team is commended for providing timely and helpful assistance, including written policy guidance tailored to specific practice needs.
Outdated Training Videos:
Some users have expressed concerns that certain training modules, particularly for HIPAA, are not updated regularly, leading to repetitive content for staff.
Limited Self-Service for Manager Roles:
Assigning managerial roles requires contacting support, as the platform does not currently allow users to add managers independently.
Inconsistent Employee Information Views:
Navigating employee profiles can be confusing, with different information displayed depending on whether “Edit” or the employee’s name is clicked.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.