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FieldEZ

FieldEZ is a field service management solution offering real-time scheduling, dispatch, tracking, and invoicing. It integrates with QuickBooks and Sage and works across any device. Used globally by Fortune 100 companies and SMEs, it improves operational efficiency with fleet management, asset tracking, and reporting tools.

4.5

Software Info

Pricing

Score

Alternatives

FieldEZ Overview

FieldEZ is an award-winning field service management software trusted by over 45,000 users worldwide. It enables real-time job scheduling, dispatching, tracking of field crews, customer billing, and feedback. FieldEZ supports seamless operations on tablets and phones, offering easy configuration and integration with platforms like QuickBooks and Sage. It enhances operational efficiency by improving field load factors, reducing travel costs, and optimizing task assignment. With features like fleet management, asset tracking, and comprehensive reporting, FieldEZ drives efficiency across industries including IT, telecom, healthcare, and retail.

FieldEZ Pricing Overview

FieldEZ Score

Smyte Score

4.5 Number of Reviews 130

Smyte Score

The Smyte Score is a weighted average from leading review sites across the web.

100+ reviews for Software Name

Pros

Ease of Use:
Users highlight that FieldEZ offers an intuitive interface, making it simple to manage field operations. The platform’s setup is fast, with users reporting a smooth onboarding process.

Real-time Tracking and Monitoring:
The ability to track field workers in real-time is frequently praised. This feature enhances visibility and improves decision-making in operations.

Integration and Customization:
FieldEZ integrates well with other tools like QuickBooks and CRM systems, and users appreciate the customizability to fit various business needs.

Cons

Limited Mobile App Functionality:
Some users find the mobile app limited, particularly in comparison to the desktop version. This affects on-the-go field operations.

Lack of Automation:
While the platform offers tracking and scheduling, users feel that there’s room for improvement in automating repetitive tasks such as scheduling shifts or generating reports.

Customer Support:
Although generally responsive, some users mention that the customer support experience could be inconsistent, particularly for more complex issues.

** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.