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FieldEdge

FieldEdge is a top-rated HVAC software that helps HVAC, Plumbing, and Electrical professionals boost profits and streamline operations. With features like customer history, service agreements, live QuickBooks integration, and a mobile app for technicians, FieldEdge improves efficiency and customer service in the field.

3.9

Software Info

Pricing

Score

Alternatives

FieldEdge Overview

FieldEdge is the #1 HVAC software with over 30,000 users, helping HVAC, Plumbing, and Electrical professionals maximize profits and streamline operations. With features like customer history, service agreements, payment processing, and a live QuickBooks integration, FieldEdge eliminates double entry and enhances productivity. The mobile app gives technicians all the tools they need for superior customer service and efficient on-site work, leading to more sales. With a powerful dispatch board and automated features, FieldEdge connects your office and field teams, improving overall business performance and profitability.

Features

Customer History Management

Robust Dispatch Board

Integrated Payment Processing

Service Agreement Management

FieldEdge Pricing Overview

FieldEdge Score

Smyte Score

3.9 Number of Reviews 428

Smyte Score

The Smyte Score is a weighted average from leading review sites across the web.

100+ reviews for Software Name

Pros

Seamless QuickBooks Integration:
Users appreciate the seamless integration with QuickBooks, which simplifies invoicing and reduces data entry time.

User-Friendly Mobile App:
Technicians benefit from the intuitive mobile app, providing easy access to customer information and service history, enhancing on-site efficiency.

Exceptional Customer Support:
FieldEdge is praised for its fast, reliable, and knowledgeable customer support, ensuring users receive timely assistance.

Cons

Limited Customer Interaction History:
Some users desire a more comprehensive history of customer interactions to improve service continuity.

Occasional Onboarding Challenges:
A few users have reported delays and inconsistencies during the onboarding process, affecting initial setup.

Mobile App Performance Issues:
Some users have experienced issues with the mobile app’s performance, including functionality and reliability concerns.

** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.

FAQs

1. What industries does FieldEdge serve?

FieldEdge primarily serves HVAC, plumbing, and electrical professionals, offering tailored solutions for these industries.

2. Does FieldEdge offer a free trial?

FieldEdge does not offer a free trial. Prospective users can request a demo to evaluate the software’s features and suitability for their business needs.

3. Is FieldEdge compatible with QuickBooks?

Yes, FieldEdge integrates seamlessly with QuickBooks, allowing for efficient invoicing and financial management.

4. What support options are available for FieldEdge users?

FieldEdge provides various support options, including phone support, email/help desk, chat, FAQs/forum, and a knowledge base.

5. Can FieldEdge be customized to fit specific business needs?

FieldEdge offers customization options to tailor the software to specific business requirements, enhancing its effectiveness for diverse operations.

FieldEdge

3.9

Software Info

Pricing

Score

Alternatives

FieldEdge Overview

Software Details

Features

FieldEdge Pricing Overview

FieldEdge Score

Smyte Score

3.9

Number of Reviews 428

Smyte Score

100+ reviews for Software Name

Pros

Cons

FAQs

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