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Fieldcode is a field service management software that automates ticket handling from creation to technician assignment, reducing manual tasks and easing dispatcher workloads. Known for its cost-efficiency, it offers flexible pricing and advanced BI forecasting, helping businesses improve operational efficiency and customer experiences.
The Smyte Score is a weighted average from leading review sites across the web.
Zero-Touch Automation:
Users appreciate the platform’s ability to fully automate the service process from ticket creation to technician assignment, reducing manual tasks and increasing operational efficiency.
Ease of Use:
The intuitive user interface simplifies field service management, making it easy for teams to adopt and use regularly.
Cost-Effective:
Fieldcode is praised for being one of the most cost-efficient options available, offering flexible pricing that accommodates businesses of various sizes.
Limited Advanced Features:
Some users feel that Fieldcode lacks certain advanced features for highly complex or niche service requirements.
Customization Limitations:
While the platform is flexible, users report some limitations in fully customizing workflows to their specific needs.
Mobile App Glitches:
A few users experience occasional bugs and glitches with the mobile app, affecting the smooth operation in the field.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.