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FieldAware

FieldAware by GPS Insight is a cloud-based field service management tool that simplifies scheduling, dispatching, and invoicing. With features like CRM, work order management, and QuickBooks Online integration, it connects office and field teams in real-time via web and mobile apps. Streamline workflows with ease.

3.6

Software Info

Pricing

Score

Alternatives

FieldAware Overview

FieldAware by GPS Insight is a powerful, cloud-based field service management software designed to streamline scheduling and dispatch processes. Whether scheduling individuals or teams, by service window or to the hour, it adapts to the way your business operates. Beyond scheduling, FieldAware offers a comprehensive suite of tools, including CRM, work order management, invoicing, asset tracking, and in-field payment processing. With web and mobile apps, it keeps your office and field teams connected in real-time, ensuring technicians have full access to schedules, estimates, and job details. It integrates seamlessly with QuickBooks Online, automating data entry and enhancing efficiency. Try the 14-day risk-free trial to modernize your workflows and leave behind manual processes like paper and spreadsheets.

Features

Smart Scheduling and Dispatch

Integrated CRM

Mobile and Web Applications

Invoicing and Payment Processing

FieldAware Pricing Overview

FieldAware Score

Smyte Score

3.6 Number of Reviews 95

Smyte Score

The Smyte Score is a weighted average from leading review sites across the web.

100+ reviews for Software Name

Pros

Ease of Use:
Users highlight the intuitive interface, making it simple to navigate and manage tasks, schedules, and customer records efficiently.

Mobile Accessibility:
Technicians appreciate the mobile app’s ability to access job details and update statuses on the go.

Customization:
The software allows flexibility with workflows and forms to suit specific business needs.

Cons

Missing Features:
Lacks some advanced functionalities like automated customer notifications or integration with broader platforms, which some competitors offer.

Pricing Concerns:
Many users feel the price is high compared to competitors, especially given the limited updates and feature additions.

Customer Support Issues:
Some reviewers report dissatisfaction with responsiveness and resolution times from the support team.

** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.