Home > Field Service Management Software > Explorer Shafers
Explorer Shafers is a powerful field service management solution that streamlines dispatching, GPS tracking, and workforce automation. Designed for service contractors, it enhances efficiency, profitability, and real-time operations. Its intuitive platform optimizes technician management, job scheduling, and service tracking.
The Smyte Score is a weighted average from leading review sites across the web.
Comprehensive Feature Set:
Users appreciate the software’s extensive range of features, which cater to various aspects of field service management, contributing to improved operational efficiency.
Effective Dispatching and Tracking:
The platform’s dispatching capabilities, coupled with GPS and mapping functionalities, enable real-time vehicle tracking, allowing for better management of field technicians.
Established Industry Presence:
With a foundation dating back to 1984, Explorer Shafers has a longstanding reputation in the industry, instilling confidence among users regarding its reliability.
Limited Deployment Options:
The software is primarily available for on-premise deployment on Windows and Linux systems, which may not align with businesses seeking cloud-based solutions.
Learning Curve:
Some users have reported that the software’s comprehensive feature set can result in a steep learning curve, requiring time and training to fully utilize its capabilities.
Pricing Structure:
The initial investment of CA$8,000 may be a significant consideration for smaller businesses evaluating the software’s cost-effectiveness.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.