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Exerp

Exerp is a scalable club management software for large fitness chains, focusing on governance and automation. Serving over 6 million members at leading clubs like PureGym and Virgin Active, it offers specialized tools for efficient multi-site management and enhanced member engagement.

3.8

Software Info

Pricing

Score

Alternatives

Exerp Overview

Exerp is a Danish enterprise-level club management software provider founded in 2003, specializing in solutions for the health and fitness industry. Designed to meet the scalability, governance, and automation needs of large, multi-site operators, Exerp supports efficient management of extensive member bases and complex operations. Currently serving over 6 million members at industry-leading clubs such as Lifetime Fitness, Goodlife Fitness, PureGym, and Virgin Active, Exerp empowers fitness chains to streamline processes and enhance member engagement. It’s a robust choice for organizations seeking a high-capacity, tailored solution.

Features

Scalability for Multi-Site Operations

Comprehensive Membership Management

Automation of Administrative Processes

Integration Capabilities

Exerp Pricing Overview

Exerp Score

Smyte Score

3.8 Number of Reviews 2

Smyte Score

The Smyte Score is a weighted average from leading review sites across the web.

100+ reviews for Software Name

Pros

Comprehensive Features:
Exerp offers robust functionality, including scheduling, booking, membership management, and business intelligence reporting. These features are designed to enhance club management and operations.

Mobile Accessibility:
Users appreciate the mobile apps available for trainers to manage bookings, as well as for members to view schedules, make payments, and track attendance.

Integration Capabilities:
Exerp supports third-party integrations, which streamlines operations and connects with other platforms used by businesses.

Cons

Complex User Interface:
Some users find the platform’s user interface challenging, especially when it comes to navigating through various features.

Limited Customization:
The software has been criticized for having limited options for customizing some features, which may not meet the specific needs of every business.

Customer Support Issues:
There are complaints regarding the responsiveness and quality of customer support, especially in resolving technical issues quickly.

** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.